general

1. The website of the AMATESS business serves as an official website and virtual store for the sale of its products and is owned by Mor Binyamin.
2. These regulations constitute the legal basis for ordering and browsing the website and it alone regulates the relationship between the business and the user of the website and/or the purchaser through the website.
3. The use of the website constitutes the user’s agreement to all its terms without limitation and/or reservation. When using the website, the user undertakes that he and/or anyone on his/her behalf will not make any claim or claim, directly and/or indirectly, against the website and/or the business and/or any of its operators and/or any of its owners and/or his managers and/or someone on their behalf.
4. Every person who makes an order and/or purchase through the website declares that upon performing the action he/she has read these regulations and that he/she agrees to all the instructions and conditions of these regulations and the other conditions that appear and/or will appear on the site during your use And that he/she or anyone on his/her behalf will not have any claim and/or demand and/or claim against the website and/or the business and/or any of its managers and/or employees, in relation to the provisions and conditions of these regulations.
5. The business and/or anyone on its behalf will not be responsible and will not bear any direct, indirect, consequential or special damage caused to the user of the website and/or to a third party, as a result of use or purchase through the website, which is not in accordance with these regulations.
6. The business reserves the right to act in accordance with these regulations and/or to change them at its sole discretion, without the need to give notice and/or advance notice.
7. The business may, at its sole discretion, change from time to time the provisions of the regulations and/or the privacy policy document on the website and/or any other document that will come in their place or in addition to them to regulate the terms of use on the website.
8. The business will be entitled to stop the activity of the website at any time (in full or in part), according to its sole discretion, without being obliged to provide advance notice regarding the cessation of activity.
9. Registration to the website is limited to the creation of a single account per user. The business reserves the right to remove duplicate accounts.
10. The business will be entitled to stop and/or prevent access and/or activity on the website from a user at any time (in full or in part), also, the business reserves the right to prevent access to the website and/or the possibility to perform any activity on it and/or to cancel the participation of a user whose behavior is inappropriate and/or appropriate and/or deviates from what is stated in these terms of use and/or raises concerns about an attempt to harm the proper management of the site in accordance with the sole and absolute discretion of the business without being obligated to provide Advance notification regarding the cessation of activity.
11. The prices of the products appearing on the website include VAT according to the law and are stated in new shekels but do not include the shipping fees and/or additional services .
12. The business may update the prices of the products on the site and the shipping rates from time to time and without the need for prior notice. The valid price in relation to the order placed is the price published at the time of completion of the order process (ie, the day the order was placed). If the prices were updated before the order process was completed, the buyer will be charged according to the updated prices.
13. The business tries to be careful and update the product prices and shipping fees on the website in real time, However, the prices are updated from time to time and therefore differences may arise between the price when the product is collected in the shopping cart and/or favorites and when the purchase procedure is completed and completed. If the prices were updated before the purchase process was completed, the buyer will be charged according to the updated prices. For the avoidance of doubt, The business will not bear any responsibility arising from and/or related to the aforementioned price differences .
14. The business may offer promotions, benefits and discounts on the website or in any other means of communication, including telephone, e-mail and/or text message, etc. The business may at any time stop any promotion and/or benefit and/or discount, to replace and/or change them, immediately and without the need to give any prior notice.
15. The images of the products on the website are for illustration purposes only and do not bind the management of the website and/or the business at all, there may be differences between the appearance and specifications of the products as seen in the image and the actual products. To the extent that any mistake has been made, such as in the description of the product and/or its price, this will not obligate the business , and in any case the business will not bear any responsibility that exceeds the value of the purchased product, as well as any damage that is not direct and/or consequential. Without detracting from the above, the business will try to do its best to present pictures and information as accurate as possible .
16. The business reserves the right to stop the marketing and/or sale of any product at any time, as well as deny the right to purchase on the website at its sole discretion.
17. The business makes efforts to ensure that the information presented on the website is the most complete and accurate information, however, inaccuracies or errors may appear in good faith and the business will not bear any responsibility regarding this information .
18. Sale through the website is subject to the existing stock in the warehouses of the business. The business does not undertake to keep an updated inventory of the models whose photos appear on the website at any time .
19. The sale of the products is not intended for wholesale sale and/or resale (buying products from the website for the purpose of selling them to a third party) .
20. business does not commit to all of the aforementioned content and/or services, all or part of them, on an ongoing basis on the website and has the sole discretion to change the list of content and/or services provided on the website and/or to correct them and/or to delete the content of the website or any part of it, to change the structure of the website , its appearance, design, the scope and availability of the products and/or services offered as part of it, as well as any other aspect involved in the website and/or the availability of the website, and this without the need to notify the users, who will not have any claim and/or demand and/or claim against The business for making such changes and/or malfunctions that will occur upon their implementation.
21. The business does not guarantee that the contents of the website will be complete, correct, accurate or meet the expectations and/or requirements of the users.
22. The business and/or anyone on its behalf will not be responsible and will not bear any direct damage if a pen error was made in the description of the products, this will not obligate the business .
23. The terms of use of the website apply to the use of the website and the services included in it using any computer or other communication device (such as a cell phone, PDAs of various kinds, etc.). They also apply to the use of the website whether through the Internet, or through any network or other means of communication.
24. Do not use any information and/or data published on the website for the purpose of presenting them on a website and/or any other service, without obtaining the consent of the business in advance explicitly in writing and subject to the terms of that consent (if given). Also, you must not collect data from the site using collection software, etc. and/or distribute such data to the public in a commercial manner or within a commercial framework. The house only.
25. The interpretation and enforcement of these regulations and/or everything arising from them will be done in accordance with the laws of the State of Israel, and will be clarified in court if necessary.

Use of the site

1. Users and/or purchasers on the website are anyone who makes use of the website’s functions, both directly and indirectly, including making a purchase on the website, visiting, surfing and/or for any other use, whether through a computer, mobile device or any another way.
2. The users of the website declare that they accept everything stated in these regulations, on its various sections and agree to act according to them .
3. Purchasing a product on the website will constitute a statement on the part of the purchaser that he/she has read the provisions of this regulation, understood them and agreed to them. The regulations constitute a binding contract between the purchaser and the business .
4. In order to ensure the execution of the order, the buyer must make sure to provide correct and accurate details when filling out the details on the website during the purchase. If during the purchase, incorrect details are provided by the buyer, the business will not be able to guarantee that the order will reach its destination and if the order is returned to the business because of this reason, the buyer will be responsible for the payment for the shipment . Responsibility for filling in the details applies to the orderer only, the website and/or the business are not responsible for incorrect details entered.
5. The purchase on the website will be made subject to the approval of the transaction by the credit company. In the event that the transaction is not approved by the credit company, the buyer will receive an appropriate notification and his/her account will not be charged for the transaction. He/she will then be returned to the payment page and will be asked to enter an alternative payment method.
6. Completion of the purchase transaction is conditional on the fact that the requested products are in stock at the requested delivery date and/or at the time of execution and/or completion of the order procedure. But if it is not stated that the product does not exist and/or is out of stock and/or there is a problem with its delivery for any reason, even if the product has not been downloaded from the website by the time the order is placed, there will be no The business is committed to selling the product and will be The business may cancel the user’s order, and the buyer will not have any claim and/or claim in this regard for any type of damage, whether direct damage or indirect damage caused to the buyer and/or to a third party.
7. It should be clarified that there may be situations in which a product that is out of stock has not yet been downloaded from the website and/or registered as out of stock on the website in good faith, business will not be obligated to sell the product and the user will not have any claim and/or claim in this regard for any type of indirect/direct damage caused to the user subject to the fact thatbusiness will return to the buyer any amount he/she paid for that product if he/she paid.
8. The business reserves the right to limit the quantity of products and/or the amount of the order, in each order, in accordance with its sole discretion and the user will not have any claim and/or claim in this regard for any type of indirect/direct damage caused to the user and/or or to the third party .
9. When purchasing the product(s) from the website and depending on available stock only, the products will be delivered in a box. There is no responsibility for damage to the packaging and/or the box of the product(s) as a result of the shipping company .
10. To purchase on the site, you can use a dedicated giftcard for the site.
11. After the payment details have been entered on the website, a confirmation will be sent via e-mail about the reception of the order details. This confirmation does not obligate the business to deliver the products, and it only indicates that the order details have been received by the business .
12. The business may offer, from time to time, discounts, benefits and promotions on the website and/or in any other means of communication, the business may at any time stop these discounts, benefits and promotions, replace or change them.
13. The business is not responsible for any damage, including due to “viruses” and/or malfunctions and/or software applications of any kind, to the user’s computer equipment or any other property of the user, which may be caused by accessing, surfing or using the website, including due to Download information from the site.
14. The business and/or anyone on its behalf will not be responsible and will not bear any direct, indirect, consequential or special damage caused to the user and/or surfer and/or to the customer and/or to a third party, as a result of use or purchase through the website .

Transaction cancellation and product return policy

1. Upon receipt of the product, the customer will inspect the product immediately upon receipt and notify the business if the product received is defective.
2. In case of cancellation of a transaction that is not due to a defect, the business may collect cancellation fees as stated and in accordance with the Consumer Protection Law, which will amount to a rate of 5% of the transaction amount or NIS 100, whichever is lower.
3. Only the ordering user (even if the shipment was delivered to a later date) may cancel the order subject to and in accordance with the provisions of the Consumer Protection Law (cancellation of a transaction).
4. A refund will be given according to the means of payment in which the purchase was made only, a refund to the credit card will be returned only to the credit card through which the purchase was paid and in accordance with the credit company’s schedules.
5. Canceling an order before it has been sent to the customer’s home (before it leaves the warehouse of the business ) will not result in an additional charge for shipping And the money paid for the transaction will be returned to the customer.
6. In case of cancellation of a transaction after the order has been shipped and left to the customer’s home, the shipping cost will be deducted from the total credit and the credit will be given on the condition that the product is returned without use and/or defect and/or damage as received. When returning the item to the business (with return shipping) up to 14 days of receiving it.
7. The business has the sole discretion regarding the condition of the returned goods.
8. Direct cards cannot be credited, therefore owners of this card are entitled to receive credit on the website only in case of return to receive a refund.
9. There will be no credit and/or refund and/or exchange and/or return of a product and/or gift voucher given as a gift and at no cost by the business.
10. Canceling a transaction or exchanging or returning a product will be done by contacting the business’s customer service directly by phone or WhatsApp at 054-8919989.
11. You can exchange a product that has not been used at all and in its original packaging within 30 days of receiving it. The business has the sole discretion regarding returned goods and their handling .
12. The business will be entitled to cancel a transaction or sale, in whole or in part, in the event that there is concern that the purchase is being made as part of a wholesale purchase and/or for the purpose of resale by the buyer or someone on his/her behalf. The business has the sole discretion in this matter.
13. business will be entitled to cancel a transaction or sale, in whole or in part, in the event of prevention and/or delay due to force majeure such as war, hostilities, security incidents, acts of terrorism, intentional or unintentional malfunctions on the website, malfunctions in the telephone system or malfunctions in other communication systems, any sabotage, Strikes and shutdowns, closures, natural events, cyber sabotage, credit card clearing failures or any other reason that is not the result of an act of default by the site.
14. The business reserves the right to stop at any time, at its discretion, to cancel a purchase transaction made by a user, in the event that the user’s credit card details and full details have not been captured in the system.
15. The business will be entitled to cancel a transaction or sale, in whole or in part, in any case where an action was taken contrary to these terms of use and/or the user acted illegally and/or contrary to the provisions of these regulations.
16. The business will be entitled to cancel a transaction or sale, in whole or in part, in any case where the user has committed any act or omission that may harm the business and/or the website and/or anyone on its behalf and/or the proper operation of the website and/or on the side C. some other.
17. The business will be entitled to cancel a transaction or sale, in whole or in part, when the customer owes a financial debt to the website and/or the business.
18. The business will be entitled to cancel a transaction or sale, in whole or in part, if it is discovered that the user entered incorrect information when registering on the website and/or when making the purchase.
19. The business will be entitled not to confirm an order for additional reasons at its sole discretion .
20. Under the aforementioned circumstances, the business may Cancel the deal, without charging a cancellation fee, or offer the user an alternative product of equivalent value, at his discretion and according to the circumstances of the cancellation. Canceled sale as mentioned will not be the business house is responsible and will not bear, in any case, any direct, indirect, consequential or special damage caused to the user/or to a third party for the purchase of the product.

responsibility

1. The business guarantees its products for one year from the moment of purchase upon presentation of an invoice .
2. The responsibility is personal and non-transferable .
3. The warranty includes cleanings and any repairable damage.
4. The warranty does not include breakage, tearing, crushing, warping, scratches, loss of the product or part of it.
5. No warranty will be given for the blackening and/or oxidation of the silver jewelry (natural process of real silver 925). However, the business provides cleaning services for its products at any time.
6. No warranty will be given on coatings.
7. There may be changes in the size, shape and color of raw pearls and gems since each one is different .
8. The business will award a new product or a repair or credit as part of the warranty according to its sole choice and discretion.
9. It should be clarified that the jewelry should not be exposed to chemical substances or extreme environmental conditions that can change the appearance of the jewelry, such as highly concentrated salts, chlorine, cleaning agents, bleach, cosmetic products, perfumes, skin care products , etc.
10. There is no warranty for product(s) that were given as a gift and at no cost by the business.
11. The business is not responsible for any use made by the customer and/or the orderer other than in accordance with the instructions of the business .
12. The business is not responsible for delays caused by the shipping company itself and/or factors such as strikes, natural disasters, computer system malfunctions, etc.
13. No warranty will be given for bags and/or cases and/or products damaged in shipping .

Copyright

1. The name AMATESS as well as the names of the products are the property of the business only .
2. the Name AMATESS as well as the domain name of the site, the trademarks (whether registered or not), the logo of the business, are all the property of the business only. They may not be used without obtaining his prior written consent.
3. The website services must be used for legal purposes only.
4. All intellectual property rights, including the copyrights, models, photographs, texts, information, website design and content, the products in their design and description are the property of the business only.
5. It is strictly forbidden to copy and/or reproduce and/or distribute and/or sell and/or market and/or publish and/or display in any media and/or use the information and/or perform any action and/or use, including self-use and / or commercial, directly or indirectly, and all of the aforementioned except if the business specifically permitted it in writing and in advance .
6. The user undertakes not to make or attempt to make any changes to the site and/or copy and/or download the material stored on the site by any method, algorithm or similar manual process, and not to download and/or copy and/or forward any material stored on the site which is not intended for download and/or transfer and/or not to try to gain access to transactions carried out by others by any means and/or not to perform any action that may harm the intellectual property of the business, harm the privacy of other users and/or change information on the site and/or harm to the site and/or to its users.

Privacy and information security

1. The business will not provide the user’s details and will not make any use of them unless required to do so by a judicial order or by law /or in the event that an allegation or suspicion of illegal use or negligence is raised that harms the business and/or may harm it in the future and/or if he receives a notice to take legal proceedings against him for actions performed by the user and in any dispute, claim, claim, demand or legal proceedings , if there are any, between the user and the business and/or use that violates the terms of the regulations and/or any agreement with the business.
2. In cases beyond its control and/or resulting from force majeure, the business will not be responsible for any damage of any kind, indirect and/or direct, caused to the customer or someone on his/her behalf and/or if information is lost and/or reaches a hostile party and/or It will be used without permission .
3. The business considers a surfer on Instagram and/or any other social media who has uploaded a photo and/or video in which product(s) and/or packaging from the business’s products can be seen as the person who invited the business and/or who shared the photo on its behalf and/or a video on the website and/or social media of the business. A surfer who is not interested in displaying the photos and/or videos uploaded by him/her in the above manner is invited to contact the customer service of the business and the removal of the photo and/or video will be done immediately .
4. Registering the details on the website and/or using the website constitutes the registrant’s consent that information about his/her details and any data generated based on the analysis of his/her details will be kept in one or more databases of the business and/or someone on its behalf, and that this information will be used lawfully . The registrant provides his/her details of his/her free will and he/she knows that he/she is under no legal obligation to provide the information about him/her. The responsibility for the delivery of the details, the correctness of the details and their updating rests solely with the registrant .
5. The registrant hereby expressly consents to the aforementioned use of the details he/she filled in and confirms that their use will not be considered a violation of his/her privacy and will not entitle him/her to any relief and/or compensation of any kind .
6. Sending messages by the site in any way including mail, e-mail and/or messages (including to the mobile phone) as part of the operation of the site and/or as part of providing a service to the site users such as: sending a verification message, reminders to complete an order, a transaction invoice, etc. does not constitute “advertising message”. The user hereby approves the sending of such messages by the website .
7. The website management makes an effort to provide its customers with a proper and high-quality service, although it does not guarantee that the service on the website will not be interrupted, will be provided in order and/or without interruptions and/or will take place safely and/or without errors and/or will be immune from unauthorized access to the website management computers , damages, breakdowns, malfunctions or failures, including malfunctions in hardware, software or communication lines to the site.
8. Any transfer of a credit card number from the website is done encrypted according to the strictest information security standard PCI DSS Level and the credit details are not recorded on the business’s computers and/or in its hands .
9. The business will be allowed to use ” ” Cookies and/or similar technologies for the purpose of the regular and proper operation of the website, collecting statistical data about the use of the website, verifying details, for information security purposes, improving the user experience, for marketing and/or advertising purposes and/or sales promotion and/or sales, for the purpose of addressing users in any way, including by way of direct mailing of marketing and advertising material and/or other means of communication, including by text message and email. for a marketing issue and/or for internal needs, such as the needs to investigate complaints and/or reviews and the like. The business may use any information from the website for its needs .
10. The business may change the terms of use and the privacy policy from time to time .

Shipping and delivery of the products

1. The delivery times of the products as indicated on the website are “business days” only, that is, weekdays, from Sunday to Thursday, and do not include Fridays and Saturdays, holiday eves and holiday days (holiday), from 10:00 a.m. to 5:00 p.m. The day the order is placed is not considered a business day.
2. With a purchase over NIS 299 on the website, the customer will be exempt from paying shipping fees. Purchases under 299 NIS involve payment of shipping fees, as detailed on the website .
3. The delivery will be provided only after the completion of the purchase process, i.e. after the order has been received in the website system, according to the defined dates, and provided that the credit company has approved the transaction.
4. business will ensure the delivery of the product purchased on the website to the address specified by the user on the website when ordering it. The user when ordering the purchased products can choose delivery directly to his/her home and/or to another destination, according to his/her choice. Payment for the delivery will be made using the credit card and will be added to the payment for the products and will not be able to be canceled for any reason.
5. The delivery of the products from the website and/or from the business is done by using an external delivery company and is done subject to the delivery company’s policies, as updated from time to time by the business is not responsible for the activity and operations of the external shipping company. business is not responsible for delays by the shipping company.
6. It is possible that the delivery time to localities, towns, settlements, kibbutzim, councils and remote destinations will be longer than usual and as mentioned, it depends on the delivery dates and times of the delivery companies. In the event that the delivery company does not make deliveries to the destination specified by the user on the website, the business Will send the products via registered mail. The delivery of the aforementioned products by Israel Post via registered mail will be subject to Israel Post’s policy, as updated from time to time.
7. It is clarified that with regard to the delivery of products to areas with restricted access from a security point of view and/or in areas with restricted access from the point of view of the shipping company, when placing the order and/or after placing the order, it will be noted to the user that it is not possible to deliver the products to the requested location and alternative delivery options will be provided in nearby locations, which The user must confirm in order to complete and confirm the order and will not have any claim and/or demand and/or claim against the business For making such changes and/or malfunctions that will occur upon making them.
8. business is not responsible for a delay in the delivery of the shipment in circumstances arising from force majeure and/or in other circumstances beyond its control, including in the case of “force majeure”, and without prejudice to the generality of the aforementioned, war, hostilities, closures, emergency situations and natural disasters and/or strikes and/or Downtime at the suppliers of goods necessary for the production and/or transportation of the products and/or malfunctions, including but not limited to malfunctions in the computer system and/or telephone and/or email service as well as for any other reason, which is not under the control of the business. There may also be delays in delivery times due to multiple orders and deliveries during special sales days on the website. Such delays are not the responsibility of the business And the customer will not have any claim against the business in this regard.
9. The business and/or anyone on its behalf may require any means of identification and/or presentation of an order confirmation number, at the sole and absolute discretion of the business and/or the delivery company, as a condition for delivering the product(s) to the customer .
10. In the event that permission was received from the customer to leave the shipment near the door or in the electrical cabinet or elsewhere, the business and/or anyone on its behalf will not be responsible for any damage and/or loss and/or other indirect or consequential damage of any kind that may be caused to the shipment as a result .
11. In cases where a product is out of stock and this will only be discovered after making the purchase, the business Contact the customer and verify with him/her whether he/she wishes to cancel the transaction in full and/or only the missing product, if the customer chooses to cancel the entire transaction, he/she will not be charged for the transaction and the order will be canceled. For the avoidance of doubt, the business house will not be obligated to sell the product, and the customer will not have any claim and/or claim in this regard for any type of direct and/or indirect damage caused to him/her and/or to a third party, and this is subject to the site management responding to the customer Any amount you paid if you did pay the business and/or cancel the charge if it was made .

Regulations for promotions and discounts

1. The business reserves the right to cancel the promotion and/or make changes and/or corrections to the promotion and/or the terms of the promotion and/or the period of the promotion, to add or remove items included in the promotion, at the sole and absolute discretion of the business the business.
2. Providing a refund for a product purchased during the promotion period will be in accordance with the return policy of the business, as detailed in the product return policy. The customer will be entitled to receive a refund or credit voucher for the amount actually paid .
3. When exchanging an item(s) purchased during the promotion period, the customer may exchange all or part of the items purchased in the same transaction and receive for the exchange items equal to the amount actually paid.
4. The business may, at its sole discretion, at any time and without the need for prior notice, make changes and/or corrections in the policy of the promotions conducted under it, in the benefits granted by its authority, in the terms of the realization of the benefits, the manner of their realization, etc. It is clarified that the above is in addition to any right granted to the business in these regulations and/or by law .
5. If a gift is given to customers as part of the promotion and/or as part of a purchase, at its sole discretion, the business may replace and/or change and/or stop the gift at any time.